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Upholstery Care and Glossary

Furniture makes a house your home. Nurture it. Take care of it. And it will share your address for many years to come. Now for your owner’s manual...

Care Information   Glossary  
Upholstered Furniture
Leather
Slipcovers
Fabric Protection
  8-Way Hand-Tied Coil Springs
Arm Caps
Cambric
C.O.M. (Customer's Own Material)
Cross Bracing
Downproof Ticking
Fiber
Fiber Cushion
Fiber/Down Cushion
Flexolator
Furniture Down
Kick Pleat
Kiln-dried Hardwood
Poly Fiber Cushion
Poly Fiber/Down Cushion
Sinuous Wire Springs
Skirt
Slipcover
Spring-fiber Down
Synthetic Ticking
Synthetic Webbing
Tight Back
Tight Seat
Waterfall Skirt

Upholstered Furniture
  • Avoid placing your furniture in direct sunlight. All fabric will fade over time. Darker colors may fade dramatically in direct sunlight.
  • Rotate cushions and pillows weekly to distribute wear.
  • Vacuum upholstery weekly (using the upholstery attachment and crevice tool for your vacuum) to prevent permanent fabric soiling and abrasions from crumbs, dust, etc.
  • Use of armcaps is recommended.
  • Periodic cleaning by a professional upholstery cleaning service is recommended (including furniture base beneath slipcovers). Annual cleaning is suggested, but this may vary depending on use.
  • Do not leave spills unattended.
  • Always blot spills immediately with a clean, absorbent white cloth.
  • In some cases, spot cleaning can cause a ring or fading. It is best to have the entire piece or cushion casing cleaned by a professional upholstery cleaning service to ensure uniform color.
  • To prevent possible “bleeding” of ink onto fabric, do not leave newspapers or other printed materials lying on upholstery.
  • To prevent overspray, take special care when using household chemicals and commercial products near your upholstery.
  • The overall dimensions of our upholstered pieces may vary slightly due to the natural loft of padding and cushion fill. 

Standard Cleaning Codes
The codes below are industry standard cleaning codes. They indicate the correct cleaning method based on fabric content.

To determine what type of cleaning code is recommended for your upholstery, please ask your sales associate or refer to the tag on the decking of your new upholstery.

W:Water-based cleaning agents or foam may be used. Never use tap water. Use distilled water, as tap water contains minerals that may cause rings or fading.

S:Only mild, water-free cleaning solvents should be used. Never use water. Do not dry clean in parts.

SW:Water-based cleaning agents, foam or mild water-free cleaning solvents may be used. Never use tap water. Use distilled water, as tap water contains minerals that may cause rings or fading.

X:Clean only by vacuuming or light brushing to remove overall soil. Never use water, foam or liquid cleaning agents.

Note: For pre-washed fabrics upholstered onto frame, use S cleaning code.

Spot Cleaning
  • Use a professional upholstery cleaning service for general soil.
  • If attempting to spot clean your upholstery, use the fabric code to determine the correct type of product to use. Use caution as spot cleaning can cause a ring or fading.
  • Always pre-test cleaning agent in a small, inconspicuous area before proceeding.
  • When cleaning a spill, blot immediately to remove spilled material. Use a clean white cloth.
  • Clean spots or stains from the outside to the middle of the affected area to prevent rings.
  • Pile fabrics may require brushing with a non-metallic, stiff bristle brush to restore appearance.
  • Never rub or scrub a spill.
  • Never use strong chemicals or detergents.

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Leather
  • To prevent fading, avoid exposure to direct sunlight or heat.
  • Plump cushions regularly to distribute wear.
  • Simply dust and vacuum furniture for regular cleaning and maintenance. The leather is already permanently preserved in the tanning process.
  • Do not use commercial cleaners or conditioners; they can damage and/or streak the leather.
  • Wipe up spills immediately. If necessary, use clear, lukewarm water and gently wipe the entire area where the spill occurred, i.e., entire seat cushion or arm. Air dry.
  • Stubborn stains can be washed with a mild solution of non-perfumed, non-colored soap and clear, lukewarm water. Rinse and wipe well. Air dry.
  • Butter, oil or grease spills should be wiped with a clean, dry cloth. Spot should dissipate into the leather in a short period of time.

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Slipcovers
  • Brush or vacuum slipcovers regularly (at least once a month).
  • Protect from direct sunlight, which may cause fabric to fade unevenly.
  • Immediately blot spills with a white towel.
  • Seat and back cushions should be reversed and rotated regularly.

Machine Washable Slipcovers

  • Use a triple load washer, or divide slipcovers into manageable washloads (always wash the entire slipcover to prevent color variations). Use cold water and mild detergent. Close all zippers and Velcro closures prior to washing. As with clothing, some fading is to be expected.
  • Tumble dry on low until slightly damp; remove promptly to reduce wrinkling.
  • Do not line-dry slipcovers, as this may stretch the fabric.

Dry-Clean Only Slipcovers
  • Remember to use a professional, reputable dry cleaner.
  • Close all zippers and Velcro closures prior to cleaning.
  • To prevent color variations, always dry-clean the entire slipcover. As with clothing, some fading is to be expected.

Note: slipcovers may also be cleaned by a professional upholstery cleaning service.

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Fabric Protection

When you purchase our fabric protection for your upholstered furniture, we will apply Stainsafe Fabric Protectant prior to delivery or pickup of your furniture. This product will be applied to the entire upholstered or slipcovered piece, including decking, seams, armcaps, and all other surfaces, to ensure adequate protection.

As a stain and soil repellent product, when professionally applied to your upholstery, Stainsafe Fabric Protectant will:

  • Coat the fibers of your upholstery fabric, preventing soil and stains from penetrating.
  • Give you extra time to effectively respond to accidents.
  • Act as a stain release agent, allowing soil and stains to more easily lift off the surface when professionally cleaned.
  • Last through approximately three complete cleanings by a professional upholstery cleaning service.
  • Extend the life of the fabric, making your upholstery look newer longer.
  • Note: fabric protection is not recommended for slipcovers that you intend to wash.

Remember, fabric protection is not a force field against stains. Application of this product will not prevent upholstery from getting soiled or stained, nor does it eliminate the need for routine cleaning and proper fabric care.

For fabric protection pricing, ask your sales associate.

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8-Way Hand-Tied Coil Springs - A traditional, high-quality spring system in which each spring is hand-tied to every spring around it to form a flexible, floating suspension.

Arm Caps - Self-covers used to protect and preserve the arm fabric on upholstered pieces.

Cambric - Fabric lining used to protect and cover the underside of upholstered furniture.

C.O.M. (Customer's Own Material) - Phrase used to indicate when a furniture piece is upholstered by fabric directly provided by the customer, rather than the manufacturer.

Cross Bracing - When a wooden brace is placed between each seat to ensure rigidity and straightness at the front and back.

Downproof Ticking - A heavy, strong cotton fabric used to enclose fiber, fiber/down and all down cushions. Its tight weave helps prevent feather ends from working through the casing.

Fiber - Spun synthetic used as fill for furniture cushions and throw pillows.

Fiber Cushion - Fiber core. Encased in a downproof ticking.

Fiber/Down Cushion - Fiber and feather/down mixture. Encased in a down proof ticking.

Flexolator - A spring system formed by attaching a vinyl-coated wire grid to the frame using metal clips and helical coil springs.

Furniture Down - A blend of water fowl feathers and down, most often used for furniture cushion fill.

Kick Pleat - Upholstery skirt that features a corner pleat where the front and sides of the furniture piece meet.

Kiln-dried Hardwood - Hardwood that is treated to remove moisture, thereby ensuring that the frame will not crack, split or warp.

Poly Fiber Cushion - Polyurethane foam core, wrapped in fiber. Encased in a downproof ticking.

Poly Fiber/Down Cushion - Polyurethane foam core, wrapped with a fiber and feather/down mixture. Encased in a downproof ticking.

Sinuous Wire Springs - A spring system formed by attaching S-shaped or zig-zagged steel wires to the frame and stretching them from front to back or top to bottom.

Skirt - Fabric that falls from the bottom of an upholstered piece to the floor, masking the legs.

Slipcover - Fitted, tailored upholstery fabric that "slips over" a piece of furniture, providing the option to change the fabric on a piece without replacing it.

Spring-fiber Down - A cushion that features a spring core encased in foam which is then wrapped with either synthetic fiber or a layer of fiber down in downproof ticking.

Synthetic Ticking - Man-made fabric used to enclose cushions.

Synthetic Webbing - A suspension system consisting of interwoven synthetic strips placed in a grid pattern.

Tight Back - Upholstered back without a back cushion.

Tight Seat - Upholstered seat without a seat cushion.

Waterfall Skirt - Skirt on an upholstered piece that falls from the top of the base (directly below the cushion line) to the floor without interruption.

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