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At Crate and Barrel, our goal is to deliver your purchase in the quickest and
most economical way possible. We review each order individually, factoring in
destination, weight and size of items. Shipping charges and delivery methods
may be upgraded in Checkout if consolidating items in your order will provide
better shipping rates and times.
The exact shipping amount for your entire order will be calculated and
displayed at Checkout.
Delivery Methods
Standard Delivery
Basic Freight
Basic Freight (Furniture)
Local In-Home Delivery
Long Distance In-Home Delivery
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Standard Delivery
Standard Delivery—Reduced Rates
Good news. We’ve lowered shipping
fees on many Standard Delivery items to make shopping at Crate and Barrel an
even better value. See the new standard delivery rates on the chart below.
Shipping and handling charges are based on the value of the merchandise shipped
to each address.
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| Cost |
Shipping and handling charges are based on the value of the merchandise shipped to each address using the chart below.
| Total Cost of Merchandise Per Shipping
Address | | Shipping/Handling |
| Up to $15.00 |
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$4.95 |
| $15.01 - $25.00 |
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$6.95 |
| $25.01 - $35.00 |
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$7.95 |
| $35.01 - $45.00 |
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$8.95 |
| $45.01 - $65.00 |
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$10.95 |
| $65.01 - $95.00 |
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$13.95 |
| $95.01 - $125.00 |
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$16.95 |
| $125.01 - $145.00 |
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$19.95 |
| $145.01 - $220.00 |
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$21.95 |
| $220.01 - Above |
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10% of merchandise total |
Additional Delivery charges may apply to items that are too large or bulky to be
accommodated by our standard shipping charges.
Shipping charges for Gift Registry completion orders will be calculated in Checkout before the 10% savings has been applied.
To expedite shipping to 2-Day Express, add $12.95 per address.
To expedite shipping to Next Day Air, add $24.95 per address.
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| Delivery Time |
| Shipping Method | When in-stock items will arrive |
Standard Delivery
(applies to accessories and
small furniture items) | 5-7 business days (Monday through Friday) |
| 2-Day Express | Orders placed by noon CT will be delivered in 2 business days. |
| Next Day Air | Available to most destinations. Orders placed by noon CT will be delivered by
the end of the following business day. |
Basic Freight
(used for larger boxed items) | Most items, 7 - 10 business days (Monday through Friday, daytime hours) |
Please note: Furniture Collection items cannot be upgraded to 2-Day Express or Next Day Air.
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| Domestic and International Shipping |
Delivery to Alaska, Hawaii and U.S. Territories: Shipped via Standard Delivery
(allow 10-15 business days) and 2-Day Express (allow 3-5 business days). Shipping for larger items is quoted upon request; please call 800-323-5461 to
place your order.
If you reside elsewhere or would like to ship an order outside the U.S. we
would be happy to assist you. You may email us or
contact us by telephone at 630-369-4464 or by fax at 630-527-1448.
If you live in Canada and wish to ship an order to Canada, you may use our
Canadian Checkout. For more information, see our
international shipping information. |
| Shipping to APOs and FPOs |
Orders shipped to APO or FPO addresses will ship via Parcel Post. |
| Order Tracking |
You can track your order online once
it has been shipped. For assistance, email us,
or call 800-967-6696 24 hours a day. Please have your Order Number handy.
Please note: Gift Cards cannot be tracked online at this time. |
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Basic Freight Delivery
| Cost |
Shipping and handling charges are based on the total value of the merchandise shipped to each address using the chart below.
Total Cost of Merchandise
Per Shipping Address |
Shipping/Handling |
| Up to $15.00 |
$4.95 |
| $15.01 - $25.00 |
$6.95 |
| $25.01 - $35.00 |
$7.95 |
| $35.01 - $45.00 |
$8.95 |
| $45.01 - $65.00 |
$10.95 |
| $65.01 - $95.00 |
$13.95 |
| $95.01 - $125.00 |
$16.95 |
| $125.01 - $145.00 |
$19.95 |
| $145.01 - $220.00 |
$21.95 |
| $220.01- Above |
10% of merchandise total |
Additional Delivery charges may apply to items that are too large or bulky to be
accommodated by our standard shipping charges.
Please note: Additional Delivery charges may apply to items shipped to remote
areas or complicated deliveries.
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| Delivery |
Most of our deliveries are made in 7-10 business days. |
| Service |
Deliveries are made to the door.
1-2 days prior to delivery, our carrier will phone you to set up a delivery appointment.
Deliveries will be made Monday through Friday during daytime hours. Someone must be present to accept delivery.
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| Domestic and
International
Shipping |
If you reside elsewhere or would like to ship an order outside the U.S. we would be happy to assist you. You may email us
or contact us by telephone at 630-369-4464 or by fax at 630-527-1448.
Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800-323-5461 to
place your order. |
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Basic Freight Delivery (Furniture)
| Cost |
Shipping and handling charges are based on the value of the merchandise shipped to each address using the chart below.
| Total Merchandise | Shipping/Handling Charges |
| Up to $250.99 | $65.00 |
| $251.00 - $450.99 | $75.00 |
| $451.00 - $800.99 | $125.00 |
| $801.00 - $1200.99 | $140.00 |
| $1201.00 - $1600.99 | $155.00 |
| $1601.00 - $2000.99 | $170.00 |
| $2001.00 - $3000.99 | $185.00 |
| $3001.00 - $5000.99 | $200.00 |
| $5001.00 - Above | $225.00 |
Please note: Additional Delivery charges may apply to items shipped to remote
areas or complicated deliveries.
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| Delivery |
Most of our deliveries are made in 7-10 business days.
Stock Plus upholstery items are made to order and require extra production time.
Production time varies from vendor to vendor and is contingent on fabric availability.
Your delivery will be scheduled once your Stock Plus furniture item is received in our warehouse.
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| Service |
Deliveries are made to the door.
1-2 days prior to delivery, our carrier will phone you to set up a delivery appointment.
Deliveries will be made Monday through Friday during daytime hours. Someone must be present to accept delivery.
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| Domestic and International Shipping |
Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800-323-5461 to place your order.
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Local In-Home Delivery
| Cost |
Shipping charges start at just $59 for orders up to $450. For unlimited furniture items, shipping charges start at just $79.
(Charges are based per trip and vary according to delivery ZIP code.)
If you have items that are not shipping via Local In-Home Delivery (i.e., Standard Delivery), Additional Delivery charges will apply. Additional charges may apply to special warehouse and residential circumstances; please call (800) 323-5461 for details.
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| Delivery |
In-stock merchandise is usually delivered within 5-10 business days, though some areas may take longer.
Stock Plus upholstery items are made to order and require extra production time.
Production time varies from vendor to vendor and is contingent on fabric availability.
Once your order is submitted, a Furniture Customer Service Associate will call to discuss the details
of your Stock Plus order. Your delivery will be scheduled once your Stock Plus furniture item is received in our warehouse.
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| Service |
Service via dedicated delivery partners for customer addresses within our local delivery areas
(locations near our stores or warehouses).
1-2 days before delivery, you will receive a call with a 3-hour delivery time frame.
Includes two-man service and placement in a room of your choice.
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| Domestic and International Shipping |
Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800-323-5461 to
place your order.
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Long Distance In-Home Delivery
| Cost |
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There is a flat shipping charge of $279 total for unlimited furniture, per trip.
Deliveries to Alaska, Hawaii and U.S. Territories are shipped at international rates. Please contact us for a quote.
If you have items that are not shipping via In-Home Delivery (i.e., Standard Delivery), Additional Delivery charges will apply. Additional charges may apply to special warehouse and residential circumstances; please call (800) 323-5461 for details.
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| Delivery |
Shipping time is approximately 15-20 business days, though some remote areas may take longer
Stock Plus upholstery items are made to order and require extra production time. Production time varies from vendor
to vendor and is contingent on fabric availability. Once your order is submitted, a Furniture Customer Service Associate will
call to discuss the details of your Stock Plus order. Your delivery will be scheduled once your Stock Plus furniture item is
received in our warehouse.
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| Service |
We partner with a professional shipping company for deliveries to customers outside our local delivery areas.
Our delivery partner will call 1-2 days before delivery with an estimated time of delivery.
Includes two-man service and placement in a room of your choice.
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| Domestic and International Shipping |
Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800-323-5461 to
place your order.
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When completing your order, you'll have the option to
ship items to one or multiple addresses. Shipping charges are based on the
merchandise shipped to each address.
Please note: Items ordered together will not necessarily be shipped
together. All shipping charges include order processing, item selection,
packaging and transportation of items.
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