Who What When Where?
Find the quick answer here. 24 hours a day.
Frequently asked questions
- How do I redeem my Gift/Shop Card online?
- How do I make my registry available online?
- How long will my registry be posted after my event?
- How do I find a specific registry?
- Does my registry show gift purchases?
- How soon will the gift registry be updated with my purchase?
- Can I register for Crate and Barrel Gift Cards?
- What should I do if the registrant has received everything?
- What is the delivery time to Alaska, Hawaii and the U.S. Territories?
- Can I use a CB2 Gift/Shop Card at Crate and Barrel?
Still have questions or comments? Please contact us via email. You may also call us 24 hours a day at 800.967.6696 or fax us at 630.527.1404. We look forward to serving you.
Crate and Barrel
Customer Service Department
1860 West Jefferson Avenue
Naperville, IL 60540
We hope your shopping experience at crateandbarrel.com has been informational, efficient, and fun. If you have a few minutes, we'd appreciate your feedback about what you think about our website.
Customer Tools / Information
- Crate and Barrel Credit Card
- Check Gift Card Balance
- Register Your Gift Card
- Manage Your Account
- Stores and Events
- View All Departments
- Resource Guide
Gift Registry Tools / Information
- How can we serve you better? Please participate in a short customer survey.