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15% off Home Office Furniture
Make the workspace a better place 15% off Home Office Furniture
15% off Select Basque Honey Dining
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15% off our Dreamiest Beds
Save on two of our favorite beds 15% off our Dreamiest Beds
Win a $1000 Shop Card
Write a review and enter today Write a review and win a $1000 Shop Card
15% off Home Office Furniture
Make the workspace a better place 15% off Home Office Furniture
15% off Select Basque Honey Dining
Now through August 5. Shop now 15% off Select Basque Honey
15% off our Dreamiest Beds
Save on two of our favorite beds 15% off our Dreamiest Beds
Win a $1000 Shop Card
Write a review and enter today Write a review and win a $1000 Shop Card
15% off Home Office Furniture
Make the workspace a better place 15% off Home Office Furniture
15% off Select Basque Honey Dining
Now through August 5. Shop now 15% off Select Basque Honey
15% off our Dreamiest Beds
Save on two of our favorite beds 15% off our Dreamiest Beds
Home > Customer Service > Shipping/Delivery

Shipping and Delivery

Standard Delivery Fee

  • Charges shown below are based on the total value of merchandise shipped to each address.
  • All shipping charges include handling, order processing, item selection, packaging and transportation of items.
  • Additional shipping charges may apply to some items due to large size or bulkiness.

Shipping destinations within the contiguous U.S.

Merchandise Total 3-5 business days 2-Day Express Next Day Air
Up to $15.00 $4.95 $17.90 $29.90
$15.01 - $25.00 $6.95 $19.90 $31.90
$25.01 - $35.00 $7.95 $20.90 $32.90
$35.01 – $45.00 $8.95 $21.90 $33.90
$45.01 – $65.00 $10.95 $23.90 $35.90
$65.01 – $95.00 $13.95 $26.90 $38.90
$95.01 – $125.00 $16.95 $29.90 $41.90
$125.01 – $145.00 $19.95 $32.90 $44.90
$145.01 – $220.00 $21.95 $34.90 $46.90
$220.01 and Above 10% of merchandise total 10% of merchandise total
+ $12.95
10% of merchandise total
+ $24.95

View Rates for Alaska, Hawaii and U.S. Territories

Standard Delivery Details

Delivery times shown below are for in stock merchandise only,

Shipping Method Standard Address PO Box Address* FPO/APO Address
Standard Delivery 3-5 business days (Mon - Fri) 4-9 days (Mon-Sat) 3-5 business days
to U.S. containment delivery
point
2-Day Express or Priority Mail Orders placed by noon CT will be delivered in 2 business days. 2-3 days (Mon-Sat) Not available
Next Day Air Orders placed by noon CT will be delivered by the end of the following business day. Not available Not available

*Standard delivery time for PO Boxes outside of the contiguous U.S. is 9-15 business days.

Domestic and International Shipping

Delivery to Alaska, Hawaii and U.S. Territories

For Standard Delivery, allow 7-15 business days. For Rush Delivery, allow 3-5 business days. Shipping for larger items is quoted upon request; please call 800.967.6696 to place your order or fill our AK, HI OR U.S. Territories Order Request form.

International Delivery

Crate and Barrel merchandise can be shipped to most international destinations. Please call (00+1) 630.369.4464, or fax to 630.527.1448 for a quote and to place your order. Or fill out our International Order Request form.

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Basic Freight Delivery Fee

Charges shown below are based on the total value of merchandise shipped to each address

Merchandise Total Fee
Up to $450.00 $89
$450.00–$750.00 $139
$750.01 and above $159

Basic Freight Delivery Details

  • Shipping time is approximately 7-10 business days, Mon–Fri, daytime hours.
  • Deliveries are made to the door
  • An adult (18 years or older) must be present to accept delivery
  • Items shipped via Basic Freight Delivery are boxed and arrive at your door
  • Once our carrier picks up your order, they will call you to schedule your delivery date. Our carrier will call 1–2 days before your delivery date to schedule an estimated time of delivery.
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Local In-Home Delivery Fee

Furniture orders under $450
Up to 50 miles of a shipping point $59
50 - 75 miles of a shipping point $69
76 - 100 miles of a shipping point $79
Unlimited furniture items
Up to 50 miles of a shipping point $99
50 - 75 miles of a shipping point $119
76 - 100 miles of a shipping point $159

Local In-Home Delivery Details

  • In-stock merchandise is usually delivered within 5-7 business days, though some areas may take longer
  • Service via dedicated delivery partners for customer addresses within our local delivery areas (locations near our stores or warehouses).
  • Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call 800.606.6462 for details about your location.
  • Includes two-man service, placement in a room of your choice and removal of packaging.
  • 1-2 days before delivery, you will receive a call with a 2-3 hour delivery time frame. Time frames are routed geographically and cannot be changed
  • Deliveries must be changed or cancelled 3 days before your scheduled delivery date to avoid a $35 rescheduling fee.
  • Person accepting delivery must be at least 18 years of age.
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Long Distance In-Home Delivery Fee

  • The Long Distance In-Home Delivery charge is a flat rate (per trip) of $299 for unlimited furniture delivered to ZIP codes within the contiguous U.S. that are more than 100 miles from our 36 shipping points.
  • Deliveries to Alaska, Hawaii and U.S. Territories are shipped at international rates; please call 800.967.6696 for a quote, or use our Order Form.

Long Distance In-Home Delivery Details

  • Shipping time is approximately 2-4 weeks, though remote areas may take longer.
  • We partner with a professional shipping company for deliveries to customers outside our local delivery areas.
  • Our delivery partner will call 1-2 days before delivery with an estimated time of delivery.
  • Includes two-man service, placement in a room of your choice.
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Gift Card Delivery Fee

Delivery Speed Fee
3-5 business days FREE
2 business days $6
Next business day $12

Gift Card Delivery Details

  • Gift Cards may be shipped only to U.S. addresses via U.S. Postal Service
  • Crate and Barrel Gift Cards may be redeemed online at crateandbarrel.com, cb2.com or landofnod.com. They may also be used at our Crate and Barrel stores, CB2 and The Land of Nod stores, or by phone for catalog orders.
  • Please note: We do not personalize Gift Cards with a recipient name. Each Gift Card is issued in the denomination indicated by the purchaser. You can enter a gift message free of charge during checkout.
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