Crate and Barrel will accept merchandise returns within 90 days of receipt. Please notify us immediately upon receipt of any damaged or defective merchandise by calling (00+1) 630.369.4464.
If for any reason you are not satisfied with your purchase, please contact us at firstname.lastname@example.org or call (00+1) 630.369.4464, and we will provide you with further instructions on where returns should be shipped and the amount you will be refunded. For International Checkout online orders, refund amounts for returned items will be credited to you by our global partner Borderfree in the same currency and using the same exchange rate as your original order.
Please note: Crate and Barrel stores are unable to accept returns from international orders purchased online at crateandbarrel.com through our global partner Borderfree.