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2/8/2016 6:08:27 AM
For Customer Service, please call 800.967.6696
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Keep it looking its best.
You've put a lot of care into choosing your furnishings. And with continued care at home, they should share your address for many years to come. Now for your owner's manual...
- Do not leave spills unattended.
- For outdoor use.
- Outdoor fabric is mold, mildew and fade resistant.
- Spot clean with mild detergent and water.
- Cover or store indoors during the winter and/or extreme weather.
- Do not dry clean.
- Dry flat.
- Remove or stand wet cushions to aid in drying time.
- We recommend using a soft brush to remove dirt and dust.
- To prevent mildew during storage,fabric and furniture must be dry.
- We recommend the use of our outdoor furniture covers.
- Do not tumble dry.
- Store indoors during off season
- We recommend the use of our Indoor Outdoor Fabric Guard.
- We recommend the use of our Outdoor Furniture Protector.
- Do not machine wash.
- Sunbrella® cushions are water resistant but not waterproof.
- In light rain Sunbrella® will repel water. When there is heavy
- Rain and the cushions do get wet inside, the drying time is
- Determined by the temperature and direct sun contact.
- For deep seating cushions we recommend opening the back zipper
- to dry and standing the cushions upright.
- In extreme weather we recommend storing cushions indoors.
- We recommend the use of our Outdoor Multi Surface Cleaner which
- can be used on frames and cushions.
What you need to know.
We will accept returns and exchanges of non-furniture items if:
- Non-furniture items are returned within 90 days of customer receipt.
- A valid proof of purchase is provided (see below).
- Non-furniture items are returned in good condition—unused and unwashed.
If you discover an item has a manufacturer’s defect or was damaged during transit, we will accept the item for return or exchange with proof of purchase. Without proof of purchase, the item can be exchanged only for the same item. A valid photo ID is required.
We are unable to accept any items for return or exchange without proof of purchase. Items purchased as final sale cannot be returned, exchanged or repaired.
Items must be returned to the store brand where the purchase originated or by mail (if the item was ordered online or by phone and received by mail). Purchases made outside the U.S. may only be returned to the purchase location.