Shipping/Delivery
At Crate and Barrel, our goal is to deliver your purchase in the quickest and most economical way possible. We review each order individually, factoring in destination, weight and size of items. Shipping charges and delivery methods may be upgraded in Checkout if consolidating items in your order will provide better shipping rates and times.
The exact shipping amount for your entire order will be calculated and displayed at Checkout.
Delivery Methods
Standard Delivery
All bedding ships free.*
*Does not include decorative accent pillows, throws, mattresses, foundations or Outlet items.
This offer applies only to Standard Shipping for bedding purchased at crateandbarrel.com, by calling 800.323.5461, or upon receipt of a catalogue order form between Aug. 10 and Sept. 30, 2008 (noon CT); offer is good toward qualifying in-store orders at any time until further notice. Offer excludes all bedding sold in Crate and Barrel outlet stores and online outlet. The term “bedding” as used in this offer does not apply to decorative accent pillows, throws, mattresses, foundations and any other Crate and Barrel non-bedding merchandise. Regular shipping rates will apply for all other merchandise. Customers are responsible for taxes, Additional Delivery charges (listed in parentheses after an item’s price), and Rush Delivery upgrade fees for 2-Day Express and Next Day Delivery. This offer may not be redeemed for Corporate Sales orders. This offer cannot be applied to past purchases. Only shipments made within the continental U.S. are eligible.
Reduced Standard Delivery RatesGood news. We've lowered shipping fees on many Standard Delivery items to make shopping at Crate and Barrel an even better value. View our new low standard delivery rates on the chart below. Shipping and handling charges are based on the value of merchandise shipped to each address.
Shipping and handling charges are based on the value of the merchandise shipped to each address using the chart below
| Total Cost of Merchandise Per Shipping Address | Shipping/Handling | |
|---|---|---|
| Up to $15.00 | $4.95 | |
| $15.01 - $25.00 | $6.95 | |
| $25.01 - $35.00 | $7.95 | |
| $35.01 - $45.00 | $8.95 | |
| $45.01 - $65.00 | $10.95 | |
| $65.01 - $95.00 | $13.95 | |
| $95.01 - $125.00 | $16.95 | |
| $125.01 - $145.00 | $19.95 | |
| $145.01 - $220.00 | $21.95 | |
| $220.01 - Above | 10% of merchandise total |
Additional Delivery charges may apply to items that are too large or bulky to be accommodated by our standard shipping charges.
- To expedite shipping to 2-Day Express, add $12.95 per address.
- To expedite shipping to Next Day Air, add $24.95 per address.
Domestic and International Shipping
Delivery to Alaska, Hawaii and U.S. Territories: Shipped via Standard Delivery (allow 10-15 business days) and 2-Day Express (allow 3-5 business days). Shipping for larger items is quoted upon request; please call 800-323-5461 to place your order.
If you reside elsewhere or would like to ship an order outside the U.S. we would be happy to assist you. You may email us or contact us by telephone at 630.369.4464 or by fax at 630.527.1448.
If you live in Canada and wish to ship an order to Canada, you may use our Canadian Checkout. For more information, see our international shipping information.
Delivery Time
| Shipping Method | When in-stock items will arrive |
|---|---|
|
Standard Delivery (applies to accessories and small furniture items) |
5-7 business days (Monday through Friday) |
| 2-Day Express | Orders placed by noon CT will be delivered in 2 business days. |
| Next Day Air | Available to most destinations. Orders placed by noon CT will be delivered by the end of the following business day. |
| Basic Freight (used for larger boxed items) | Most items, 7 - 10 business days (Monday through Friday, daytime hours) |
Please note: Furniture Collection items cannot be upgraded to 2-Day Express or Next Day Air.
Basic Freight Delivery
At Crate and Barrel, our goal is to deliver your purchase in the quickest and most economical way
possible. We review each order individually, factoring in destination, weight and size of items.
Shipping costs and delivery methods may be upgraded in Checkout if consolidating items in your order
will provide better shipping rates and times.
The exact shipping amount for your entire order will be calculated and displayed at Checkout.
Shipping and handling charges are based on the value of the merchandise shipped to each address using the chart below
| Total Cost of Merchandise Per Shipping Address | Shipping/Handling |
|---|---|
| Up to $450.00 | $79.00 |
| $450.01 - $750.00 | $129.00 |
| Over $750.00 | $149.00 |
Delivery
Most of our deliveries are made in 7-10 business days.
Service
Deliveries are made to the door.
1-2 days prior to delivery, our carrier will phone you to set up a delivery appointment.
Deliveries will be made Monday through Friday during daytime hours. Someone must be present to accept delivery.
Domestic and International Shipping
If you reside elsewhere or would like to ship an order outside the U.S. we would be happy to assist you. You may email us or contact us by telephone at 630.369.4464 or by fax at 630.527.1448.
Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800-323-5461 to place your order.
Local In-Home Delivery for ZIP Code
Cost
Shipping charges start at just $59 for orders up to $450. For unlimited furniture items, shipping charges start at just $79.(Charges are based per trip and vary according to delivery ZIP code.)
If you have items that are not shipping via Local In-Home Delivery (i.e., Standard Delivery), Additional Delivery charges will apply. Additional charges may apply to special warehouse and residential circumstances; please call (800) 323-5461 for details.
Delivery
In-stock merchandise is usually delivered within 5-10 business days, though some areas may take longer.
Stock Plus upholstery items are made to order and require extra production time. Production time varies from vendor to vendor and is contingent on fabric availability. Once your order is submitted, a Furniture Customer Service Associate will call to discuss the details of your Stock Plus order. Your delivery will be scheduled once your Stock Plus furniture item is received in our warehouse.
Service
Service via dedicated delivery partners for customer addresses within our local delivery areas (locations near our stores or warehouses).
1-2 days before delivery, you will receive a call with a 3-hour delivery time frame.
Includes two-man service and placement in a room of your choice.
Domestic and International Shipping
Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800-323-5461 to place your order.
Long Distance In-Home Delivery for ZIP Code
There is a flat shipping charge of $279 total for unlimited furniture, per trip.
Deliveries to Alaska, Hawaii and U.S. Territories are shipped at international rates. Please contact us for a quote.
If you have items that are not shipping via In-Home Delivery (i.e., Standard Delivery), Additional Delivery charges will apply. Additional charges may apply to special warehouse and residential circumstances; please call (800) 323-5461 for details.
Delivery
Shipping time is approximately 15-20 business days, though some remote areas may take longer.
Stock Plus upholstery items are made to order and require extra production time. Production time varies from vendor to vendor and is contingent on fabric availability. Once your order is submitted, a Furniture Customer Service Associate will call to discuss the details of your Stock Plus order. Your delivery will be scheduled once your Stock Plus furniture item is received in our warehouse.
Service
We partner with a professional shipping company for deliveries to customers outside our local delivery areas.
Our delivery partner will call 1-2 days before delivery with an estimated time of delivery.
Includes two-man service and placement in a room of your choice.
Domestic and International Shipping
Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800-323-5461 to place your order.
When completing your order, you'll have the option to ship items to one or multiple addresses. Shipping charges are based on the merchandise shipped to each address.
Please note: Items ordered together will not necessarily be shipped together. All shipping charges include order processing, item selection, packaging and transportation of items.