Our exclusive Chilewich® doormats combine the New York designer's renowned modern aesthetic and contemporary-chic color palettes with rugged durability and comfort underfoot. Uniquely sized doormat is striped in a tonal palette of greys we call steel.
We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Chilewich® Steel 36x20 Doormat is rated 4.6667 out of 5 by 24.
Rated 5 out of 5 by ToddInCO from FantasticWe love our Chilewich Mushroom doormat. We have had several others over the last few years. We always had trouble with them remaining flat after sitting a while. This one does and with high mountain foothill winds it stays put. It also does not shed like some of the natural fibrous types. Great mat clean contemporary look.
Date published: 2010-02-13
Rated 5 out of 5 by RadaRules from Durability and StyleThis doormat is a bit pricey but worth every penny. It gives our front door a clean and stylish look. I love the low profile and the fact that it doesn't stay waterlogged on the bottom like other mats I've had in the past.
Date published: 2009-12-21
Rated 5 out of 5 by Seattle Modernist from Looks great and very durable.We have had one of these mats for several winters now and it still looks like new. Previously we were replacing our front mat every spring as a result of Seattle's wet winter weather. Although light weight, these mats don't slide around even on wood surfaces. We get compliments on its appearance from interior designer friends. What more can I say?
Date published: 2009-11-08
Rated 3 out of 5 by Josela from a fine door matI purchased the door mat online and it is fine. Due to the price I assumed the door mat would be more substantial. The door mat would probably be great in an urban area; however, I live in a rural area. The style is nice.
Date published: 2009-10-31
Rated 4 out of 5 by calie girl from works but a bit priceyI bought this doormat for my back patio door. It works great for getting the excess water off the bottom of our feet from the pool. It also washes well, just run the hose over it. I just wish it was a bit larger fot the price.
Date published: 2009-07-28
Rated 5 out of 5 by rjs8 from great modern doormatwe liked it so much we have two- one for our front door entry and at the entry to our terrace. soft on the feet, but great for wiping shoes. color and style are modern and interesting, far nicer than typical mats. low profile/pile is nice too. size is perfect for our space. seemed pricey for a doormat, but seems to be well worth it.
Date published: 2009-06-30
Rated 5 out of 5 by MontereyStyle from Perfect DoormatThis doormat combines great looks, funtionality, durability, and comfort. Usually, doormats that work well at removing dirt from shoes are uncomfortable to step on with bare feet - not so with this mat. A great product.
Date published: 2009-06-25
Rated 5 out of 5 by Sara Z from A hardy rug...This rug is the first thing you see upon entering our home and it has withstood the elements. We live in the Pacific Northwest and needed a rug that is truly something that can withstand many shoe wipings...and it has. I definitely recommend this rug, it has lasted and looks great!
Date published: 2009-06-19
Rated 5 out of 5 by Bones from I liked them so much I bought 3!I bought 2 in mushroom and 1 in steel and have found them to be the best doormats! They are so easy to clean and comfortable under bare feet. I am now going to get the new larger size for my garage.