We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Rated 4 out of 5 by Diane1 from Love the stylePerfect for a small space or apartment. It can easily hold several ornaments.
Date published: 2014-05-27
Rated 4 out of 5 by MaryEllenE from Great tree to highlight ornamentsI love this tree, it folds almost flat for easy storage when out of season. I live in a condo and don't put up a large tree. I use it to display the special ornaments I have acquired over the years, it really makes them stand out.
Date published: 2014-04-05
Rated 5 out of 5 by RMcDougall from A New Twist on a ClassicAfter buying the A Frame Ornament Tree, I decided to purchase this one and try it out. Not only does it add a more classic "tree" shape to the room, but for someone living in a small NYC apartment, the fact that it stores flat makes storage less of a concern. I also find that almost any of the small ornaments work beautifully on this tree. I think next year I will try adding a simple strand of white lights as well.
Date published: 2014-03-25
Rated 4 out of 5 by ornamentcrazy from Perfect for heavy ornaments!I bought this after Christmas because I have so many heavy ornaments that are hard to display on big tree. I am going to use for some of my really heavy ornaments that have gone on the inside of the tree in the past and not been display well. I am so excited.
Date published: 2014-03-25
Rated 5 out of 5 by MaggieMay17 from Love It!I collect ornaments and am always on the lookout for small trees that take-up little room when stored. This tree fits the bill! I just wish you offered additional hooks for purchase.
Date published: 2014-02-24
Rated 1 out of 5 by Riley247style from poorly madeI bought this to use for Christmas and it would not stand upright, some of the slots to hold the rings do not match up . Looks great in the picture.
Date published: 2014-01-28
Rated 5 out of 5 by Fussvillesue from A real attention getter!With being gone for the majority of the Christmas season, we chose not to put up and spend the time to decorate our "big tree". Instead, I purchased this one, put it on an accent table and decorated it.
Date published: 2014-01-21
Rated 4 out of 5 by Fussvillesue from Striking & unique!Because of the large number of guests expected over Christmas, rather than putting up a large floor tree I purchased this metal tree. I decorated it all in silver and red and received quite a few compliments on it!
Date published: 2014-01-13
Rated 1 out of 5 by Sandybeaches1113 from Not the usual Crate & Barrel qualityThe overall look and quality was not what we are used to from Crate and Barrel. The rings didn't fit perfectly even on the legs and the star broke off during assembly.