We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Rated 5 out of 5 by Ginger6 from Modern lines!Have had this set for about 3 mos and it's perfect! Substantial plates but not too heavy. Have 4 rough and tumbly kids and haven't chipped a plate or bowl yet!
Date published: 2014-06-09
Rated 5 out of 5 by Macie from Great GiftI have shopped Crate and Barrel for over 15 yrs +. I got this set for my daughter's new house a few years ago and she loves this and continues to add more to it. I shop on-line maybe once or more a month because I love all of your products. Moving from California to Flagstaff, AZ was a shock, but thank goodness we could still buy on-line and have all of our great items shipped. Thank you so much.
Date published: 2014-05-27
Rated 4 out of 5 by mrsdiscostu from Good plates for the priceBought the dinner & salad sized plates and the square bowls a month ago and really like them. They are holding up well so far (have washed in the dishwasher and used them in the microwave). For the price these are great dishes. The only drawback is they are quite flat, so I wouldn't recommend using these plates for anything even remotely runny.
Date published: 2014-04-28
Rated 4 out of 5 by Nika from Simple and elegantGreat set to go with every meal or dressed up for a special occasion. Well made but light and feels modern. Only regret is that there is no edge so gets messy with my 5 yr old
Date published: 2014-04-08
Rated 5 out of 5 by JAliciaH from Great dishes - good value and quality!I bought the entire set including appetizer dishes about 6 weeks ago. Loved the quality and the look. Shipping was inexpensive and great. Items were wrapped very carefullly! Highly recommend the direct shipping to home - very convenient and easy!
Date published: 2014-04-07
Rated 5 out of 5 by JCutsforth from Very StylishI ordered dinner, salad plates and the Cyd bowls as a set of 8 dinnerware. I like the bowls the best. They work very well for green salads as well as soup. Very generous sizing.
Date published: 2014-03-28
Rated 5 out of 5 by Heat from Love this setJust got today; it's modern & so simple. And, I got a set of 12-not one thing broken-well packed!
Date published: 2014-03-17
Rated 5 out of 5 by ASHL from Perfect!My husband & I bought these for our first set of dishes as a married couple and we are so happy that we did. They are sleek and clean - very modern and stylish! Exactly what we were hoping for!
Our Aspen dinnerware is an overture of grace and simplicity. Dressing up
or down with ease, its elegant appearance belies its everyday durability. Trim, crisp lines in bright white porcelain; extensive array of pieces to choose from. Easy care.
Clean, contemporary design in pristine white porcelain is highly versatile for dining
and entertaining. This stylish, affordable dinnerware in a wide variety of shapes is sophisticated yet fun with asymmetrical edges on dinner, salad, low bowl and platters. Please note: ...