We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
White Steel Laser Cut House is rated 4.9 out of 5 by 10.
Rated 5 out of 5 by Rhubarb from Perfect Year-Round!I love this little white house. I also bought the red one. I'm finding it works at Christmas and, with my decor, year-round. I love the lightness of it with all the laser cuts. It's also sturdy and well-made. I'm happy with my purchase!
Date published: 2014-06-10
Rated 5 out of 5 by Corvid from bought on sale, for next winter/ChristmasThis is modern and cool. I look forward to having it out next winter.
Date published: 2014-05-22
Rated 4 out of 5 by Sng666 from Great looking house!Great color but corner was scratched off when my daughter dropped it on the floor. I thought powder coating was more durable than that. Just don't drop it!
Date published: 2014-05-18
Rated 5 out of 5 by bethsc from
Date published: 2014-04-28
Rated 5 out of 5 by Designgirl14 from Great ItemI was on the fence about buying this item but I read the reviews and thought I would try it. I am glad that I did, it is very modern and it is something I can leave out all year round.
Date published: 2014-03-26
Rated 5 out of 5 by ArizArky1 from Excellent quality, fun modern design, durablePurchased one each: red and white, to check out the size, quality and am VERY pleased with what I have received. Substantial, weighty, with a nice professional paint finish. Would be great with a votive inside, or as a centerpiece foundation. Will last for years and years. Will be great to pair up with lots of fresh greenery and would look especially nice with holly (berries). Open bottom. Can turn upside down, fill with ornaments, then (using a flat board against the bottom) flip over and slide the board out... making a unique eyecatching display.
Date published: 2014-02-16
Rated 5 out of 5 by mbeq from Great in groupingsI bought one red and two white ones and the three look great as a group. The clean lines and structural appearance would look good in any decor, any time of the year. They are well made and the metal is pretty solid (not thin tin). I expect to enjoy them for many years to come and would highly recommend them to anyone.
Date published: 2014-02-12
Rated 5 out of 5 by mbeq from Great in groupings.I bought one red and two white ones and the three look great as a group. The clean lines and structural appearance would look good in any decor, any time of the year. They are well made and the metal is pretty solid (not thin tin). I expect to enjoy them for many years to come and would highly recommend them to anyone.
Date published: 2014-02-12
Rated 5 out of 5 by KR55 from
Date published: 2014-02-09
Rated 5 out of 5 by OhForADeal from Festive & Modern!Bought this as well as the white version, intending to gift away the white one next Christmas...let's just say I may have a hard time letting go. The red one is simple & contemporary & goes perfectly atop the dresser by our front door (could really work year-round as well). Would look even cuter with the white one by its side... :) Highly recommend but get two!!