We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Flatty 20-Piece Flatware Set is rated 3.5 out of 5 by 2.
Rated 5 out of 5 by jbwm from Great value!I bought 6 sets of these for a bridal shower I'm going to soon. But they're so good looking I may have to get some for myself. The salesperson was very helpful and got them for me; I was able to get in and out of the store in no time.
Date published: 2014-05-28
Rated 2 out of 5 by SSDweller from This modern flatware set looks great on the table!Love the look of this flatware, however the rounded back of each piece causes any flatware resting on a plate (if you are clearing the table or serving) to roll...off...onto whatever surface is available. That is a drawback which I didn't consider since the front of the flatware is "flat".
Ultimate flexibility in flatware. Customize your flatware collection with the pieces you
need. This polished flatware is smooth in the hand with nice quality and weight. Shown left to right: appetizer fork, salad fork, dinner fork, serving fork, dinner knife, ...
Flowing handles with squared off tips and a smooth satin finish define
this timeless, elegant flatware. Quality construction with hollow handled knife belies the moderate price tag. Coordinating serving pieces, steak knives and cheese knives complete the collection. Yamazaki and ...
Crafted in stainless steel with a brushed satin finish, this a la
carte collection mixes seamlessly to create a custom setting or to supplement your existing pattern. Clean rounded forms shape a versatile collection, ranging from traditional designs to specialty ...