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9/20/2014 9:01:17 PM. For Customer Service, please call
Heather Shag 6'x9' Rug
Crate and Barrel Exclusive
Outlet Item. Available for Shipping Only.
Chunky plush shag in a great versatile neutral is pure softness underfoot, hand-woven from two counts of wool yarn, twisted and felted to create its signature nubby texture. Crafted of pure wool, this rug will occasionally shed, especially during the first few months, which is easily managed with regular vacuuming.
You've put a lot of care into choosing your furnishings. And with continued care at home, they should share your address for many years to come. Now for your owner's manual…
Rug pad recommended.
Professional cleaning recommended.
Blot spills immediately with a clean, absorbent white cloth.
Rotate rug frequently for even wear.
Clip, do not pull, if snagging occurs.
Not for use over carpeting without appropriate rug pad.
Vacuum regularly without the beater bar turned on (or on highest
Shedding is a characterstic of shag rugs and will continue for the
life of the rug.
We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Heather Shag 6x9 Rug is rated 4.6667 out of 5 by 6.
Rated 5 out of 5 by nitsujto from Soft, sassy, and classy!I bought this a month ago and we have enjoyed this as a living room piece on espresso hardwood floors in my downtown condominium. The high depth of the soft shag adds a ton of texture to the look of the room, and unlike other rugs that seemed to lack texture that I saw at other store. It is extremely soft and my guests immediately want to lay out on it, so I made sure to get at least the 6x9 .
Date published: 2014-06-09
Rated 4 out of 5 by mnickel from Good look!I bought this rug about 6 months ago. It is under my bed and very soft. The shag is rather long and can get caught in the vacuum, but overall I am very happy with the purchase.
Date published: 2014-04-08
Rated 5 out of 5 by Emsungirl from Heaven on the feet!I bought this rug after seeing/feeling one at a beach house. I couldn't get it out of my mind. While I read mixed reviews and haven't tried to vacuum it yet (that seemed to be an issue), no one can stay off this rug...even the dog tries to sneak on. It is fantastic!
Date published: 2014-03-25
Rated 5 out of 5 by laineyg from LOVE ITLooks great, feels WONDERFUL underfoot. Grey color is perfect. A bit hard to vacuum, but otherwise, such a beautiful addition to our home.
Date published: 2014-01-09
Rated 5 out of 5 by Ocwildlife from Classy natural shagWe just received our Heather wool shag rug and absolutely love it. Non shiny, natural look that makes our large den look very cozy. The color is a neutral gray that seems to go with color schemes well as it has a textured look with more than one color woven in. I knew when I saw it, that we finally found the perfect addition for our gray/blue/brown taupe color scheme. Shipping may be a good idea because its a thick rug weighing about 60 lbs for the 8x10. Worth it, just beautiful!
Date published: 2013-12-16
Rated 4 out of 5 by rfh1 from Liked the rug, not so much the service.....Ordered the rug, the sales professional warned me about shedding, which I appreciated, thought she was professional and helpful. The rug was to arrive at the store in 5-7 days and they would call me to pick it up. I had not heard anything two weeks later, so I called and was informed that a rug had arrived for me, but it was not the correct one. He checked to be sure it was the right one, and as it was not, he offered to reorder and ship directly to me. That was fine, although I would think he could have expressed the delivery, as it took another five days to arrive. Lousy follow up...actually NO follow up, until I called to inquire. The rug, however, was a pleasant surprise. I really like it, very little lint/shedding. I highly recommend vacuuming it multiple times, as I did and a fair amount of lint came out. Since, I have vacuumed it every few days, and its not shedding much at all. The pile is deep and withstands walking on, feels good as well. Overall, for the price, its a great rug.