We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Rated 3 out of 5 by kateylock from Very Elegant Looking - But Avoid DishwashingThese are some of our favorite glasses, and they coordinated perfectly with our dinnerware. However, 3 out of 5 that we had, have broken in the dishwasher. It does recommend hand-washing but we did not look for special instructions until the unfortunate events happened. If you love these, treat them very carefully. C&B has always been good about their products too - if anything ever does happen they are always really easy to work with and solve the problems.
Date published: 2014-07-31
Rated 1 out of 5 by Lake Wilson from Way to fragile!!!A complete disappointment. Not only is the glass very thin but for the first time ever I have had them crack in the dishwasher. Think twice. My husband and I are the only people who are using them and in a matter of 2 months were are down to 8 of the 12 that I purchased. Whatever you do, don't use these for a toast!!!!
Date published: 2014-07-27
Rated 5 out of 5 by DesignGirl from Great looking glassesI bought these for a wedding registry and liked them so much I bought them for my own home. They look great and were packaged very well for shipping. They will match a wide variety of dishes and decor styles. They are study for the price!
Date published: 2014-07-26
Rated 5 out of 5 by KateB from Love theseReceived these from my wedding registry and absolutely love them. They're a great weight - sturdy but not too heavy.
Date published: 2014-07-22
Rated 4 out of 5 by jburns from Sturdier than you might thinkI registered for these glasses for my wedding. I was disappointed when I opened the box, they feel like they're really fragile and can break easily. However, after a month of using them I think they're more sturdy than they seem. We are careful with them, but I think this is a good glass overall.
Date published: 2014-06-24
Rated 5 out of 5 by kimmy from Beautiful GlassesI think these glasses hold up well. I wash them by hand and they haven't broken yet.
Date published: 2014-06-07
Rated 4 out of 5 by LexieB from Pretty but very fragileWe received theses glasses as wedding gifts about a year ago and love them. I would strongly recommend being very careful with them, though. We have had 4 break two in the dishwasher, one that fell on carpet, and that my husband bumped with a spoon). Other than that... We do love them.
Date published: 2014-05-27
Rated 5 out of 5 by NYCSkier1010 from Attractive, stable, extra large glassI bought these glasses a few days ago to match another set of glasses I purchased previously. These are identical to the ones I have, except for the dotted band. I would prefer it to be plain, but the band is fine too. They are stable and well made-- not to thick or thin.
Date published: 2014-04-08
Rated 2 out of 5 by julieinca from These do break easilyI purchased these glasses less than a year ago. They are lovely, but do not last.With only 2 adults using them, they have cracked very easily.
Date published: 2014-04-06
Rated 5 out of 5 by ephclark from Stylish well balanced glassesThese glasses have wonderful thin rims and a nicely weighted bottom that doesn't overpower the glass. Well-balanced and stylish.
Date published: 2014-03-26
Rated 3 out of 5 by jj766 from break easilyI bought 8 of these in August. Within 2 months they were all gone. Did not make it in the dishwasher and even hand washing would get cracks. Not an every day glass
Date published: 2014-01-20
Rated 4 out of 5 by doctorjpk from Love this glassThese were a Christmas present from my mother this past year. We were in need of some "big kid" drinkwear (previously, we had old bar glasses with beer logos on them - not too classy), and these fit the bill. They are large enough and they look great! The dots on the glass are adorable. They are uneven, but this adds to the charm of the glass. It's a good weight (we have the pint glasses) and they are lovely. We will be purchasing the Old Fashioned size glasses to replace our barwear next. Thanks, Crate and Barrel!
Date published: 2014-01-14
Rated 3 out of 5 by LeighChicago from Pretty, but lightThese are pretty glasses, but they are thin & not heavily-weighted on the bottom. If you prefer a heavier glass, this isn't for you.
Glass from recycled tequila bottles finds new life in classic beverage glasses,
handcrafted into elegant sombrero shapes with just a hint of rustic. Generously sized to serve margaritas, cocktails and ice cream sundaes. Due to its handcrafted nature, each piece ...
Gold and platinum strands weave sparkle, pattern and texture onto entertaining glassware
with year round good looks and sophisticated holiday flair. Crafted in Poland by the master glassworkers of Krosno.