We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Rated 5 out of 5 by MandM92013 from ElegantI went to Crate and Barrel specifically for a new clock. I was looking for something with some character. This clock fit the bill. The orange hands are a simple but effective contrast to the smooth glossy grey of the clock frame. It looks fantastic in my living room amongst a gallery wall.
Date published: 2014-08-12
Rated 5 out of 5 by Lisa from Retro ClockI bought this great retro looking clock for my kitchen. It is perfect for the clean lines that I have in the kitchen. It looks heavier in the picture. I wish that it had all the numbers on the face, but my young kids are used to it now. Love it!
Date published: 2014-07-27
Rated 4 out of 5 by Elizabeth123 from Sleek looking, just the right fit!We were looking for a wall clock to place in our living room, and this clock has fit our need nicely! We have it arranged with two pictures above our TV and it has really added a stylish element to the space. The numbers are easy to see - and the red hand is a nice compliment to the white and gray features of the clock. The only reason I did not give it five-stars is because I expected the clock to be made of a heavier metal - but in hindsight the light-weight design is nice since it eliminated the need to hang this from a stud. Plus, you can't beat the price! Very happy with this purchase.