Our pair of polar bears, one looking up and the other straight ahead, is crafted of highly durable clear borosilicate glass with friendly expressions and "fuzzy" coats.
90% borosilicate glass
Made in China
We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Mercury Glass Polar Bear Ornaments is rated 4.0 out of 5 by 6.
Rated 4 out of 5 by Suselew from Beautiful but VERY fragileI didn't have the finish problem like the first reviewer. They are shiny and very well done. But they are VERY FRAGILE. I cannot stress this enough, especially if you have small children. That is par for the course with anything made of mercury glass but the metal in these is so thin that they will break easily. One ornament never made the trip intact as it was crushed due to poor packaging. However, Crate and Barrel customer support is beyond excellent and they replaced it promptly. My recommendation is positive, but only for fragile locations.
Date published: 2014-03-02
Rated 4 out of 5 by elizla from FragileI didn't experience a problem with the finish either, but I agree with the other reviewer, they were much "lighter" than I expected. I have a polar bear collection and these will fit nicely. But not for small children.
Date published: 2014-01-25
Rated 1 out of 5 by annimal from Inferior finishI bought this ornament and the matching mercury polar bear (looking up) by mail and am very disappointed in the quality. This ornament in particular has several dark spots where the "mercury" finish is missing and irregular bubbling and scratching in the surface. The other ornament isn't as bad, but it looks like a problem with the paint. It would cost more for me to return this than it's worth (closest store is ~200 mi) but I wanted others to know what to expect. We normally have wonderful experiences with Crate and Barrel's quality but this item is a dud!
Date published: 2013-12-05
Rated 5 out of 5 by julietaixchel from CuteI bought this last year and it looked beautiful on my tree, the surface reflects the lights in the tree changing with the on and off of the lights. If you like this just take in consideration that is bigger than a regular ornament so it will be to much for a small tree
Sophisticated, textural shapes are handmade of glass with a dappled, frosty white
antiqued finish enhanced with bands of silver glitter. Heirloom quality ornaments are finished with metal cap rings with an antiqued patina.