We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Prairie 5-Piece Placesetting is rated 4.2 out of 5 by 5.
Rated 5 out of 5 by Katie from Great everyday silverwareLove how each piece fits nicely in my hand. The simple design and brightness of the pieces go well together and compliments the dishes. The more squared off spoons function well to scoop up those last bits of ice cream in the bowl.
Date published: 2014-06-12
Rated 5 out of 5 by Merilynn from Love this flatware!I bought 2 placesettings last month to fill in my every day silver. They are beautiful. Going to go back and buy several additional placesettings.
Date published: 2014-06-09
Rated 1 out of 5 by SunnyV from Disappointed with the quality I really like the design and the weight of the pieces in this set, and the quality of the pieces I saw in the store were very nice. I didn't expect to find anything less in the 12 sets I purchased.However, the first thing I noticed when taking them out of the box was that most of the the knives had rough pieces of steel along the edge that had not been polished off. Because of that I took a closer look at the dinner forks and I noticed that the majority of them had tines that had not been ground all the way to the end, and they they had not been polished in between the tines so there was raw uneven steel showing. Another problem with many of the pieces were the edges on the end where they would rest in your palm. Many of them were were sharp, rough and unpolished. Of the 12 sets I purchased 7 of the forks in the set had the tine defect. The other 5 sets were finished and polished correctly except the knives. Sadly, I will be returning them all to the store.
Date published: 2014-01-22
Rated 5 out of 5 by mkom from Well made!I bought this flatware to replace the set I had used for over ten years. I am not disappointed - the set is modern looking, feels solid in your hand, and looks as if it will last a long time! I purchased this set because of thedesign, but also because of the 18/10 rating of the flatware, which means it is supposed to be the highest quality of stainless steel you can buy - if I want it to last, I want to buy the highest quality.
Date published: 2013-10-21
Rated 5 out of 5 by France from Great FlatwareI was looking for new flatware and I ordered this Prairie. I wanted a weighty set, not something flimsey. This is just the size and weight. Washes in the dishwasher beautifully. I am very happy with this purchase and would recommend it to anyone.
Classic modern flatware throws a curve in warm satin finished stainless steel.
Undulating handles and asymmetrical tines lend contemporary shapes a fresh, dynamic sense of movement, sure to sway dinnertime conversation.
This beautiful, all occasion flatware boasts a classic design with a dimensional
twist. A beveled slant at the neck of each piece adds interest and enhances the shining mirror finish. Pieces are well thought out, with functional proportions. For every ...