We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Rated 3 out of 5 by onesis from Very heavyThis platter is a good size and the quality seems fine. I really wish Crate and Barrel would include the weight of an item, since this platter is just too heavy to be useful for me. It weighs over 3 pounds. I find dishes of this weight to be too cumbersome to be really useful, so I will return it.
Date published: 2014-09-07
Rated 5 out of 5 by Samanth from Excellent!We love this platter and get compliments every time we use it. Perfect gift for weddings.
Date published: 2014-07-22
Rated 5 out of 5 by Laura from Great, neutral platter!This is a great platter and size - I've used it for many different types of food but mainly appetizers.
Date published: 2014-06-09
Rated 5 out of 5 by Foodie from Simple and elegantMy husband and I entertain large crowds and this platter is perfect for appetizers and desserts. It is among the many that I have purchased from C and B.
Date published: 2014-05-29
Rated 5 out of 5 by ew715 from Great, Basic Serving PlatterMy husband and I like to entertain, and this platter is the perfect addition to our "party ware." We use it for appetizers, veggies, desserts; it's highly versatile. The clean, white color and finish makes it appropriate for all seasons and occasions - great purchase!
Date published: 2014-05-28
Rated 5 out of 5 by JennyLeigh from Multi-Functional PlatterMy grandmother gifted me this platter, and originally I wasn't sure how much use I'd get out of it. But I find myself using it all the time--to display appetizers or desserts (like cookies or brownies) and for serving larger entrees. Like with many Crate & Barrel products, I love the simple but pretty design, and it coordinates well with other pieces.
Date published: 2014-04-08
Rated 5 out of 5 by ejq12 from The Perfect PlatterMy husband and I registered and received this platter for a wedding gift. It is by far the most used item we received! I use it for cheese app tray, bringing in fish from the grill and everything in between. It is also so easy to clean and stores discretely on the shelf. Would buy this again in a heartbeat!
Date published: 2014-03-25
Rated 4 out of 5 by Celly1218 from clean and simpleI bought this as a dish to place my salt and pepper grinders and olive oil/vinegar on. The grinders leave a mess, but not on the counter anymore!Great buy
Date published: 2014-03-25
Rated 5 out of 5 by jayhawker from Great size!I bought this rectangle platter to use for appetizers when entertaining. I love the size and heavy weight of the platter. I have even used it as a base for seasonal decor.
Date published: 2014-03-17
Rated 4 out of 5 by Rebecca23 from Beautiful giftI bought this as a gift for my daughter. The first shipment came cracked, but the customer service associate was great--she shipped another one right away with no worries. My daughter loved the platter--I should have ordered one for me, too!
Vintage inspired, hand hammered platter has the rustic look of an antique,
patterned with an endearing punched floral motif. Attention to every detail includes zinc plating, oxidizing and a food safe lacquer finish. Pair with matching Silva oval platter and ...
Two great natural materials square off in clean, graphic serving option for
cheeses, sushi, and other small bites. Hand finished, grey flecked white marble gets a color, texture contrast from a band of tawny tropical mango wood, with all its ...