We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Scavo Rectangular Platter is rated 4.662 out of 5 by 71.
Rated 5 out of 5 by Puddles from Beautiful dishesMy husband bought these for my birthday ! I looked and looked and as soon as I saw these I knew they were the ones for our home! They are very elegant everyday dishes , very reasonably priced
Date published: 2014-04-07
Rated 5 out of 5 by Jacque from Beautiful!!!I had been looking for awhile for dinnerware & these in particular. I like the look& durability of these. I'm looking forward to using these a long time. They have a classic look that could be used for a long while. I am very happy I purchased these.
Date published: 2014-04-06
Rated 5 out of 5 by marala from Just beautiful!We are so happy with these beautiful dishes. The woodcut trim and sheen of the finish adds a special touch. One of the bowls (out of 12 place settings ordered) had a crack in the glaze and was promptly replaced with another after a quick phone call.
Date published: 2014-04-01
Rated 5 out of 5 by Wildthing from Beautiful and sturdy!These are beautiful dishes and have a nice, sturdy weight. I've had them since New Years' and have had no issues with chipping, etc. (even with kids loading the dishwasher and putting away dishes!). I had a couple of pieces that arrived with stain marks in the light colored part of the dish and those were promptly replaced by customer service - very courteous and efficient. The eco-friendly packaging was also extremely well done - I ordered enough dishes for 16 place settings, plus some serving dishes, and not one piece was cracked or broken. The packing materials are all recyclable - very nice.
Date published: 2014-03-28
Rated 5 out of 5 by Orland from Great value-beautiful dinnerwareWe purchased this set a couple of weeks ago and found that the are even more beautiful than the photos online. The quality vs. price is outstanding. I agree that we would like to see the swirl design in the dinner plates. We were able to find the swirl salad plates at your outlet store. I would recommend this product.
Date published: 2014-03-26
Rated 5 out of 5 by bturco from Pretty & PracticalThis is my every day dish set, and I love them. They look beautiful, but you can pop them right in the dishwasher. They are durable, too.
Date published: 2014-03-25
Rated 5 out of 5 by Tracyp from beautiful design and colors are WOW!I got these for Christmas and have just started using them as we were building a new home. We just moved in and I fell in love with them all over again!
Date published: 2014-03-25
Rated 5 out of 5 by JillandEd from Absolutely Beautiful Platter!!!This platter is so beautiful and stunning in person - it's a must have! The metallic finish around the edges really pop and turn this into a statement piece on any table!We received the dishes, bowl, and both platters for our wedding gifts - so so happy!!
Date published: 2014-03-25
Rated 3 out of 5 by lgb_nj from Love them but they chip too easily!About 14 months ago, I purchased service for 8 of this design, plus 2 serving bowls and a rectangular platter, and they were exactly what we were looking for - handsome, sturdy, oven-safe dishes. (The bowls were a little larger than we needed, but they turned out perfect for stew and chili and big salads - and they double as small serving bowls.) My husband and I both really loved (and sitll love) them.However, several months ago we started seeing deep chips in the rims of several pieces - the platter, one of the serving bowls, and now a dinner plate. I could blame the dishwasher, but I haven't had this problem with other stoneware dishes in the same washer. Having to replace dishes every year drives up the cost significantly... it pretty much cancels out the original fantastic price. Such a pity!
Date published: 2014-03-14
Rated 5 out of 5 by sgsandy from Beautiful dishesThese beautiful dishes are a pleasure to use. They stay cool in the microwave which is a plus for me.
Date published: 2014-02-01
Rated 5 out of 5 by JimSr from Good product and price; great customer serviceShapes, color and design are very attractive and flexible enough for any type of entertaining. Several pieces had "pinholes" in the glaze, but Customer Service promptly replaced those pieces without any hassle or question or shipping expense to me.
Date published: 2013-12-20
Rated 4 out of 5 by Lisa57 from Love themI just purchased the scavo dinnerware set and it is exactly what I wanted. Had been eyeing them for long time. Bought them on sale and purchased a few extra dinner plates and salad plates. I did end up exchanging all but one of the salad plates for same reason others did(the glaze seems to bleed through over the lines). I am very pleased with the set. Have washed very nicely and use them daily and plan on using them when I have guest over.
Date published: 2013-09-05
Rated 5 out of 5 by try8566 from Very Nice!!I bought this set of dishes because they looked very versatile....they're formal enough to seem fancy and casual enough to use for every day. I bought 2 sets to cover 8 place settings.They arrived very well packed & the order was complete. I like that they're dishwasher safe. I recommend these to anyone & feel the price is more than reasonable.
Date published: 2013-06-26
Rated 5 out of 5 by Gramma J from Beautiful giftPurchased for my granddaughter as a wedding gift. Working with C&B was great.
Date published: 2013-06-26
Rated 5 out of 5 by MeriBethG from Love these!!!!These dishes are so classy and elegant...you can use them as casual everyday or take them into an elegant dinner party. Very versatile and just plain gorgeous.
Date published: 2013-06-06
Rated 5 out of 5 by VeroB from Scavo bravoBeautiful and terrific quality. Not something seen everywhere. My fiancé loves the mugs for his coffee. Great bowls. I have the swirl version salad plate which for me dresses up the setting, new dimension. Looks fabulous on table using woven placemats.
Date published: 2013-05-08
Rated 5 out of 5 by Darhansita from ExcellentIt's beautiful my new scavo dinnerware! Very elegant in all moment
Date published: 2013-05-02
Rated 5 out of 5 by Carla7 from Love it !This is a beautiful set. I purchased it as a gift, they LOVE it, and so do I . I'm thinking of gettting another set for myself . I absolutely love this set !!!! I've told five others about this purchase, already !
Date published: 2013-03-29
Rated 5 out of 5 by Babs415 from Awesome Dishes!I have been using my white C&B dishes for about 20 years and love them, but it was time for a change. I read all the reviews on the Scavo set, which were good and ordered 2 sets of them. Not one dish was damaged, as they were packed to survive an earthquake! (Thank you!) They are beautiful and match my kitchen granite very well. I stopped by C&B and saw the rectangular platter and bought that as well! I love this set!
Date published: 2013-03-18
Rated 5 out of 5 by Maude from Excellent choiceI ordered three sets of the Scavo dinnerware on a Thursday evening and received them two days later on Saturday. Now that's great service! I am delighted with my selection because the dishes match the new granite in my kitchen. I had company for a casual dinner where I used my new purchase, and they raved about the dishes. My husband is a coffee drinker, and he thinks the size of the mugs is perfect. All in all I am very satisfied with my choice. I do wish there were a sugar bowl and creamer to go with the set.
Date published: 2013-03-04
Rated 5 out of 5 by Ivorydiva from Versatile DinnerwareThis dinnerware set is fabulous! The colors are neutral and provide the greatest backdrop for culinary presentation. Pair them with colorful placemats/napkins and your party-theme changes at the drop of a hat!!! A very worthwhile investment!!!
Date published: 2013-03-04
Rated 4 out of 5 by massachusetts mom from very niceI purchased this set on line without seeing it "in person". It is just as lovely as what you see on the web. The one complaint I have is that the bowls, which I bought extra of and would not have if I had seen them, are way too big. We use them as serving bowls or for pasta but they are way too big for salad, soup or cereal which is what we generally use bowls for in our house. I got the set with the "swirls" on the salad plates and didn't like the border on those as well as I like the main border on the dinner plates.
Date published: 2013-02-22
Rated 5 out of 5 by sb1224 from Best choice, best valueI love my new Scavo stoneware. I read all the reviews. I love the natural yet sophisticated look, the weight. The very slight inconsistencies in the finish is natural looking....only plastic is perfectly reproduced. It looks elegant, yet I use them every day. They were carefully packaged in all recyclable materials, only one salad plate had a tiny chip...customer service immediately resolved by sending a new dish, no return necessary.These dishes are all I hoped for and more....
Date published: 2013-02-12
Rated 4 out of 5 by Artistic eye from Beautiful ArtMy fiance and I were looking for everyday dishes and couldn't find another set of dishes as beautiful as these. We are both artists and like the authentic look of these pieces. Like others have said, the web images don't do justice; they are even more artistic in person.I do wish, however, that Crate & Barrel would consider making an entire line with just the Swirl pattern -- especially for the dinner plate size. I would also love to see a larger pasta/soup bowl with a rim and a larger appetizer plate that could be used for lunches (about 8 1/2 inches in diameter). I hope they come out with more options as this style becomes more popular!
Date published: 2013-02-03
Rated 5 out of 5 by Nothing could be finer from Just what I was looking forThese dishes are great!! The color is beautiful. The plates hold a plentiful amount. When placed in the microwave, they don't get overly warm. They come packaged really well. There was a coloration problem with a few pieces but customer service was incredibly easy to work with in replacing them. I also ordered the smaller bowls which won't arrive until sometime in February and I'm looking forward to having those. The soup bowls are almost big enough to be a serving bowl.
Date published: 2013-01-31
Rated 5 out of 5 by NYDebbie from Great set!I love this set. I was a bit concerned that the mugs would be too large after reading some of the reviews, but I find them to be the perfect size. Not too big for a lady and not too dainty for a man.
Date published: 2013-01-25
Rated 5 out of 5 by Snail from new everyday dishesMarried for 35 years, it was time for new everyday dishes. All of mine were mix & match at this point in my life. Saw Scavo online & went to store to see them also. I liked that I could pick individual pieces that I would really use. Love the color, they wash well. One serving bowl came broken. Crate & Barrel made getting a new one super easy. I have found each piece to be exactly what I needed. I have even used the mini bowls quite a bit.
Date published: 2013-01-09
Rated 5 out of 5 by sumccl from Very pleasedI purchased 8 mugs to give as a gift. They are beautiful and very sturdy. They arrived very promptly. I am very happy with the mugs and the excellent service!
Date published: 2012-12-18
Rated 4 out of 5 by Barbara Ann from Love ItI just bought 12 place settings and had to exchange 6 pieces becuase the variations in the brown area. I really love it. The dinner plate is slightly larger than my old set and can only fit one direction in my dishwasher or the blade will not be able to spin. I wish there were more serving pieces. If you purchase, look at every piece, the glaze and brown area varies from one dish to another.
Date published: 2012-11-28
Rated 5 out of 5 by Spotteddog from Great Set!I had not bought a set of dishes in some time. This set caught my eye. They look really pretty with the edging adding texture. The size of each piece is great and feel sturdy but not heavy. They came packaged well and could recycle the packing. I love this set!
Inspired by the decorative influences of early 1900s Vienna, this simply elegant
white porcelain dinnerware features a raised dot pattern around the rim. Excellent quality workmanship makes this porcelain dinnerware a great value.