We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Rated 4 out of 5 by JDenver from Sturdy, classic look (update)We bought this four months ago and it has been a great addition to our bar counter. Solidly built and great looks to boot. Because of the nail/pin edges it may need some leveling if rested on either of its sides. A bit of foam on a single corner took care of that problem. Liked it so much, we bought a second one.
Date published: 2014-06-09
Rated 4 out of 5 by chris from durable!Awesome addition to our wine storage, great for transportation and looks great
Date published: 2014-05-30
Rated 5 out of 5 by Bre24 from gorgeous wine rackMy husband and I got this for a wedding gift and we love it! It's sturdy and we love the look!
Date published: 2014-05-27
Rated 5 out of 5 by erilydia from LOVE itVery stylish and sophisticated rustic industrial way to store wine. Solid, but not too heavy. Looks great sitting on my shelf. Only drawback is some of the wider wine bottles don't quite fit, but they still look nice sitting next to it and it's so cool I don't even mind.
Date published: 2014-03-27
Rated 5 out of 5 by Flaneur from First step toward a wine cellar...We'd moved to San Francisco: suddenly excellent wines were in abundance but how to store the growing number of bottles while living in an apartment? Wine coolers seemed a little too much, but this handsome, well-built (sturdy) wine case solved our needs. It's on a kitchen counter and frankly looks more handsome than the image shown. That may be because we're partial to Pinot Noirs and the darker bottles look terrific with the wood a raw metal. It's one of those purchases that pleases me each time I walk into the kitchen. It says we appreciate wine but it doesn't look cute, overwrought or as if we've made a fetish of including wine in the spectrum of our cuisine. Bottom line: it's handsome, functional and durable. I'd like another, in fact.
Date published: 2014-03-26
Rated 4 out of 5 by JDenver from Rustic Looks and Quality CraftsmanshipWe bought this a month ago and it has been a great addition to my bar counter. Solidly built and great looks to boot. because of the nail/pin edges it may need some leveling if rested on either of its sides. A bit of foam on a single corner took care of that problem.