We will accept merchandise returns of non-Furniture Collection items at our stores within 90 days of customer receipt. Please understand, however, that bedding items may be returned or exchanged only if in their original packaging. Furthermore, Outlet purchases may only be returned to an Outlet store. All other Crate and Barrel non-Furniture Collection merchandise may be returned to any other Crate and Barrel store (excluding Outlets) or by mail (if such item was ordered online or by phone and received by mail).
Depending on the nature of the return/exchange and the presence of an original receipt or packing slip, we will issue an appropriate credit or refund in one of the following ways:
If accompanied by the Original Sales Receipt or Packing Slip, the item’s purchase price will be refunded in the Original Form of Tender. (See below for limit as to cash issued at time of return.)
If accompanied by an Original Gift Receipt, the item’s purchase price will be refunded via a Shop Card.
If an Original Sales or Gift Receipt is not present, the item’s current retail price will be refunded via a Shop Card. Valid photo ID is required for store returns without an Original Sales or Gift Receipt.
For store returns of cash purchases accompanied by the Original Sales Receipt, a cash refund will be given up to $100. If the purchase exceeds $100, a check in the amount of the balance of the refund will be mailed to the customer.
Please note: Shop Cards and Gift Cards are valid for Crate and Barrel, Land of Nod and CB2 purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Nesting glass containers in three sizes have a finished look for serving
without lids, store foods airtight with view through frosted plastic lids. Medium size perfectly fits a sandwich. Clear glass Foodsafe BPA free polypropylene lid Hygienic, stain and scratch ...
Joyful combinations of cheerful graphics and eclectic collages celebrate high spirited gatherings,
small and grand. Mix, stack and overlap the dynamic patterns of Paola Navone's Party collection into a patchwork of party. Familiar paper takeout container goes dotty in a ...
Store a stack of leftovers or premeasured ingredients in these convenient clear
glass bowls. Bowls have a finished look without lids, suitable for table service. Sold as a set of four. Bowls nest when not in use (see additional photos). ...