Folio Ebony Leather Side Chair
3.9
5
10
12
Love these beautiful chairs!
These chairs are such a great quality for the price. We have enjoyed them and they are very comfortable to sit in. The level of customer service that Crate and Barrel provides is unheard of these days. They did a great job with scheduling and delivery. Then, after delivery, we received a call from C & B asking if everything worked out alright as well as an email checking up a while after the phone call.
February 28, 2012
Chairs Good Returns Bad
Unfortunately I bought the wrong size of this chair and had to return and reorder. The process is complex and you must pay extra shipping both ways. word of advice - this chair is great but just make sure you order the correct height, If you don't you are screwed because you don't get any support from customer service and refunds are slow.
October 14, 2011
Makes me hesitate to buy furniture from them again
We bought 4 of these chairs in 2004 in red. For the first few years, they looked great. However, time has not been kind, as they have all but broken down - they are simply not built to last. First, the tops of the backrests have all split down the middle, exposing the chair's innards. Next, the plastic nubs on the bottoms of the legs have worn down and are now tearing up our hardwood floors. Finally, the red dye has started to come off - we have to warn our guests wearing light colored clothing to not sit on these chairs.
Needless to say, we are tremendously underwhelmed with the lack of quality for these products and are apprehensive about purchasing their products going forward.
Per their comments on this site, I see that they have made an attempt to correct this design flaw; that said, I wish that they could address the problems with their early folio purchasers.
September 20, 2011
Comfort & Quality
We ordered 8 of these chairs for our modern dining table and they really make all the difference! They are very well-made and are surprisingly comfortable. The one thing I noticed with them is that they can be a little bit tricky to clean but really it just takes a little bit of effort. Overall, I would buy these again and recommend them to anyone looking for a comfortable, sophisticated dining chair.
August 25, 2011
Impressed at first
Our daughter bought ten of the ebony colored chairs; six for her dining room table and four chairs for her kitchen bar. We were initially impressed with her purchases and ordered four dark-chocolate colored chairs for our kitchen table and later ordered six more for our dining room table. Our daughter subsequently had trouble with the chairs at her kitchen bar breaking down on top. She has since replaced them with a product from another source. We are now having trouble with the chairs at our kitchen table. The outer layer of coloring is pealing off on the seats and reveals a much lighter brownish color coat underneath. That has happened to three of them. It has not happened to any of the dining room chairs yet but they do not get used as much. I, personally, have doubts that the product has any leather in it. After looking at the cross-section of the material on my daughters chairs that broke down and the way our chairs are pealing off in layers, I suspect that the product Crate and Barrel claims is leather is actually more like an old product that was called naugahide -- which had no leather in it.
July 19, 2011
Chairs and Stools a Perfect Sit
I have recently ordered and received 6 Folio side chairs and 2 backless stools for my dining area. They arrived within days (and I live in Alaska). they were packaged extremely well. They are beautifully made and comfortable.
The ordering experience was amazing. I highly recommend it. These items come in the greatest colors, too.
February 28, 2010
Folio Leather Chairs
Excellent chairs, beautiful leather. Wonderful look for the dining room.
November 28, 2009
Versatile chairs
The Folio chair design is sleek, solidly built, and comfortable. These chairs look great in my kitchen, dining room and living room, I move them around as needed.
June 19, 2009
great chair
I purchased eight of these chairs to go with our Big Sur table. They have the perfect look for our loft. They are comfortable and easy to care for. Would definitely recommend.
June 8, 2009
Great chairs
I ordered four of these chairs for our dining table and we absolutely love them! Very simple, sophisticated look! I also have young children and they have been very durable and easy to clean!
May 27, 2009