Short Pump Town Center

11800 W. Broad St
RichmondVA  23233

(804) 364-0820


  • Mon - Fri: 10 am - 9 pm
  • Saturday: 10 am - 9 pm
  • Sunday: 11 am - 6 pm

Store Features

Crate Design Studio

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Short Pump Town Center, VAShort Pump Town Center

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11800 W. Broad St
RichmondVA  23233

Get Directions

Store Events

Private Registry Events

If you're about to be married, we're throwing a party in your honor. Bring your fiancé or your friends. For two full hours, our entire store is yours. Enjoy great food, drinks, music, and our experts’ advice on registering.

November 12, 20179:00 am - 11:00 am RSVP
December 03, 20179:00 am - 11:00 am RSVP

Store Details

From the latest cookware and appliances to the newest trends in home decor and furniture, you’ll find it all at Crate and Barrel in Richmond, VA. Need a great gift or some new furniture or housewares for your home? Drop by Crate and Barrel Short Pump Town Centerand browse all the great things we have in store this season. Getting married? Our wedding registry experts will help you create the perfect list.

Store Pickup

No shipping. No waiting. Buy online and pick up at a Crate and Barrel store near you. Most items are available for pickup the same day. Learn more

Design Services

Whether you are embarking on a complete room makeover or are looking to make a quick seasonal update to your space, our Design Experts are ready to offer design advice and utilize tools to bring your vision to life. From choosing the right color sofa to designing a full floor plan, Crate and Barrel Design Experts offer design services in-store or at home to help you select the perfect layout, frame or fabric for your style and space. Schedule an appointment


You may submit your resume and cover letter now for available current openings.

About Crate and Barrel Short Pump Town Center

Contemporary and angular, Crate and Barrel at Short Pump Town Center features dazzling architecture inside and out. Step inside the two-story furniture store to shop for decor and housewares including entertaining essentials, dinner and serveware, barware and kitchen appliances. Taking an elevator or escalator to the second floor, browse furniture, bedding and bath. For outdoor space inspiration, head outside onto our patio, where you can explore outdoor dining and entertaining ideas.

Whether you’re searching for a gift or items for your own home, if you can’t find exactly what you’re looking for in our Richmond, Virginia store, associates will happily assist you with tablet technology to view our full product selection online. They’ll even help you order your items on the spot, skipping the checkout line and saving time. For complimentary gift wrapping in our signature Crate and Barrel boxes, let an associate know your purchases are presents.

Recently engaged? Make sure to attend one of our fabulous Private Registry Events at our Richmond Crate and Barrel. Wedding registry events offer couples the unique opportunity to create their dream registry with personalized guidance from our experts. Along the way, couples can meet local vendors for everything from wedding cakes to tuxes, while enjoying complimentary drinks and snacks. Pencil in time to attend a Private Registry Event and learn more about upcoming in-store functions in the Store Events section above.

The Customer Pickup Door for large furniture orders is located at the southeast side of the building, next to the loading dock. Smaller Store Pickup orders can be retrieved at any counter in-store by asking an associate.

Location & Parking

Twenty minutes outside of downtown Richmond, Crate and Barrel is located at the Short Pump Town Center. This upscale outdoor shopping mall is situated just off of I-64, near a wide selection of shopping and dining.

Guests at the Richmond Crate and Barrel can access convenient, free parking directly in front of the store in open parking lots. The closest parking lot to Crate and Barrel is located off of W Broad Street and Hagdan Drive.

Other attractions and activities in the Richmond area include the Science Museum of Virginia, the Virginia Museum of Fine Arts, the Richmond Raceway and the Lewis Ginter Botanical Garden.

Interior Design Richmond:

You can count on our seasoned interior design services team members at Short Pump Town Center for top-notch home styling advice. Ask design studio associates what they can do to help you create a Virginia home perfectly suited to your unique aesthetic preferences.

  • Design Studio:Let our Design Experts help you create a stylish space, whether you’re furnishing an outdoor patio or remodeling a stunning dining room. They offer customized floor plans, inspirational mood boards and in-home consultations to help you create your dream home in Richmond.

  • Custom Upholstery: Be your own furniture designer with the guidance of our experienced associates. Create a custom headboard, sofa or chair by choosing from a range of frames, fabrics and leg finishes.

  • Custom Rugs: Tie your space together with a rug made especially for you. Choose your own unique combination of size, shape, color and material to design a rug specifically for your space.
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